Citizens Bank Contact Information
Contacting Citizens Bank Customer Service
Phone Number
If you are unable to find the answers you need, you can contact Customer Service at 1-800-684-2222.
In-Person
To reach the Citizens Bank credit card customer service over the phone, call 800 684-2222.
Self-Service Banking
To access the self-service banking menu option, dial 62-FIRST (623-4778). Select Option 1.
Corporate Headquarters
Citizens is a brand name of Citizens Bank NA NMLS ID 433960. Citizens corporate headquarters is located at:
1 Citizens Plaza
Providence, RI 02903
Important Note:
If you receive a suspicious phone call or email asking for your authentication credentials, you should decline to do so.
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